Frequently Asked Questions

🧼 About Our Soaps

What makes BodyGlo Soaps different?
Our soaps are handmade in small batches using the cold process method. Each bar is crafted with rich butters, natural oils, and nourishing ingredients to pamper your skin.

Are your soaps natural?
We offer both naturally scented soaps with essential oils and naturally derived colorants, as well as bars made with premium fragrance oils and cosmetic-grade micas.

Do you test on animals?
Absolutely not. All of our products are cruelty-free and tested only on humans—never animals.

🌿 Ingredients & Skin Concerns

Are your soaps good for sensitive skin?
Yes! Many of our bars are formulated to be extra gentle. Look for unscented or essential oil varieties for the most sensitive skin types.

Do your soaps contain lye?
All real soap is made with lye, but don’t worry—none remains in the final product. It’s completely transformed during the soap-making process.

🛁 Using & Storing Your Soap

How long does a bar last?
This depends on the type of bar and the condition in which it is kept. Also, of course, how often it is used. Let it dry completely between uses for maximum longevity.

What’s the best way to store soap?
Use a draining soap dish and keep your bar away from standing water. For long-term storage, store in a cool, dry place away from direct sunlight.

📦 Orders & Shipping

Where do you ship?
We ship anywhere in the United States. For international orders, please contact us.

When will my order ship?
Orders typically ship within 2-4 business days. You’ll receive tracking info once your package is on its way.

Do you offer local pickup?
Yes, at select markets or by special arrangement. Contact us for details.

Can I change or cancel my order?
If your order hasn’t shipped yet, contact us ASAP and we’ll do our best to make adjustments.

💬 Returns & Issues

Do you accept returns?
Due to the nature of our products, we don’t accept returns. However, if something isn’t right, please let us know—we’re happy to help.